At Matti Care, we understand that home is where you feel safest and most comfortable. Our Domiciliary Care services provide personalised support that enables individuals to live independently, safely, and with dignity in their own homes.
Whether it’s help with daily tasks, medication support, personal care, or companionship, our dedicated team works closely with each individual and their family to create a care plan tailored to their unique needs and lifestyle.
We focus on respect, compassion, and choice, ensuring that every person feels valued, heard, and supported. Our goal is not just to provide care, but to help people maintain their independence, confidence, and quality of life all while staying in the place they love most: their home.
Your home, your comfort, your independence — supported by Matti Care.
Website Privacy Notice
Matti Care Ltd is dedicated to safeguarding the privacy of all individuals whose data we handle. This Privacy Notice explains how we acquire, use, and protect the personal information we collect through our website, in accordance with the General Data Protection Regulation (GDPR) EU 2016/679 and the UK Data Protection Act 2018.
Matti Care Ltd, registered with the Care Quality Commission (CQC) and Information Commissioner's Office (ICO), strictly adheres to their policies and regulations regarding data protection and information governance.
Information We Collect
We collect personal data including names, contact details, and in some cases, sensitive data related to the health or ethnic background. This may be provided directly by you or indirectly via other healthcare professionals, and only if it's necessary to provide you with our services or for legal reasons.
How We Use Your Information
Matti Care Ltd uses this information to provide high-quality healthcare services, respond to enquiries and provide support. We are committed to being transparent about how we acquire, use and safeguard this data.
When We Share Your Data
We protect your privacy and confidentiality rights in any instances where we need to share information. We share data with other healthcare professionals, statutory bodies, and business associates, only if necessary for your treatment, following legal obligations or agreements expressly given by you.
How We Protect Your Information
Matti Care Ltd uses comprehensive security measures, including encryption, to protect your information from loss, misuse, and unauthorised access. We conduct regular reviews to ensure the continuing effectiveness of these measures.
Your Rights
Under GDPR, you have the right to request access, rectification, erasure, restriction of processing, and data portability. You also have a right to object to personal data processing and lodge a complaint with the ICO if you reckon your data is being mishandled.
Changes to Our Privacy Notice
From time to time, we may update this Privacy Notice to adhere to new laws and update protocols. We encourage you to periodically review this document.
Contact Us
If you have any queries or concerns about our data processing activities, get in touch with our Data Protection Officer at info@matticare.co.uk
By using this website, you agree to the use of your data as stipulated in this Privacy Notice. If you do not consent, please cease using our website immediately.
You can revoke your consent any time using the revoke consent button.
